RETURNS POLICY
We hope that you enjoy the purchases you make from Jurassic Supps Ltd. Please note that all website orders are processed, fulfilled, and managed through a trusted third-party fulfilment company on behalf of Jurassic Supps Ltd.
Returns & Refunds
Jurassic Supps Ltd does not process returns, refunds, or exchanges directly through our website.
All purchases made through our website are subject to our returns and refund procedures, with fulfilment and return handling managed by our third-party fulfilment provider. As such:
-
Any request for a return, refund, or exchange must be submitted in accordance with our returns process.
-
Return eligibility, timeframes, and conditions will be assessed in line with our policies and applicable consumer protection laws.
-
Jurassic Supps Ltd may work with our third-party fulfilment provider to process and resolve return or refund requests.
-
How to Request a Return or Refund
To request a return or refund, you must:
-
Contact Jurassic Supps Ltd customer support at support@jurassicsupps.com.
-
Provide your order details and information regarding your request.
-
Follow any instructions provided by our customer support team and fulfilment partners.
-
Processing of Returns & Refunds
All returns, inspections, approvals, and refunds may be handled in coordination with our third-party fulfilment provider.
Jurassic Supps Ltd is responsible for managing customer support enquiries and ensuring requests are handled appropriately. Processing times may vary depending on the nature of the request and the fulfilment provider’s procedures.
Exchanges
We do not offer direct exchanges. If you wish to replace an item, please contact our customer support team and we will advise on the available options.
Statutory Rights
Nothing in this policy affects your statutory rights. Your rights as a consumer are protected under applicable UK consumer protection laws.
Contact Us
If you have questions regarding your order, returns, or refunds, please contact us at:
Please note: all website orders are fulfilled by a trusted third-party fulfilment company. Jurassic Supps Ltd remains committed to supporting customers and ensuring return and refund requests are handled appropriately.