RETURNS POLICY

We hope that you enjoy the purchases you make from Jurassic Supps Ltd. However, please note that all orders are fulfilled and processed via third-party platforms, including TikTok Shop and Amazon.

Returns & Refunds

Jurassic Supps Ltd does not process returns, refunds, or exchanges directly through our website.

All purchases made via TikTok Shop or Amazon are subject to the respective platform’s returns and refunds policies. As such:

Any request for a return, refund, or exchange must be made directly through the platform where the purchase was completed.
The applicable return window, conditions, and eligibility will be determined by TikTok Shop or Amazon policies.
Jurassic Supps Ltd does not have control over, or the ability to override, these platform decisions.

How to Request a Return or Refund

To request a return or refund, you must:

Submit your request via your TikTok Shop or Amazon account.
Follow the instructions provided within the platform’s returns portal.
Ensure you comply with the relevant platform’s terms and conditions.

Processing of Returns & Refunds

All returns, inspections, approvals, and refunds are handled entirely by TikTok Shop or Amazon in accordance with their procedures. Jurassic Supps Ltd is not responsible for:

Processing returned items
Issuing refunds
Determining return eligibility

Exchanges

We do not offer direct exchanges. If you wish to replace an item, please follow the return process on the platform you purchased from and place a new order where applicable.

Statutory Rights

Nothing in this policy affects your statutory rights. Your rights as a consumer will be governed by the platform through which you made your purchase, alongside applicable consumer protection laws.

Contact Us

If you have questions about your order, you may contact us at support@jurassicsupps.com. However, please note that we may redirect you to TikTok Shop or Amazon for any return or refund-related queries.